Privacy Policy

Last updated: March 2026

1. Information We Collect

Account Information: Name, email address, username, and password when you create an account.

Profile Information: Avatar, location, and bio that you choose to provide.

Transaction Information: Shipping addresses, payment information (processed by Stripe), and purchase history.

Usage Data: Pages visited, search queries, listing interactions, and device information.

2. How We Use Your Information

We use your information to:

  • Provide and improve the Platform
  • Process transactions and payments
  • Send transactional communications (order confirmations, shipping updates)
  • Prevent fraud and ensure security
  • Provide customer support

3. Information Sharing

We share your information with:

  • Other Users: Public profile information, seller details on listings
  • Stripe: Payment processing
  • Shippo: Shipping label generation and tracking
  • Firebase/Google Cloud: Infrastructure and analytics

We do not sell your personal information to third parties.

4. Data Retention

We retain your account information as long as your account is active. Transaction records are kept for 7 years for financial compliance. You can request account deletion at any time.

5. Data Security

We use industry-standard security measures including encryption in transit (HTTPS/TLS), encryption at rest, and access controls. Payment information is handled entirely by Stripe and never stored on our servers.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how the Platform is used. You can control cookie settings in your browser.

8. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Contact

For privacy inquiries, contact us at privacy@slabshot.shop.